Privacy Policy

1. Data Controller

Riseness Technologies Ltd
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ
Email: [email protected]

2. Personal Data We Collect

a. Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• CV/Resume Content: Any documents you upload to the Service for analysis.

b. Information Collected Automatically

• Cookies: We use cookies to manage user sessions and authentication.

3. How We Use Your Personal Data

• Service Provision: To analyze your CV and provide feedback.
• Account Management: To manage your account and provide customer support.
• Communication: To send you updates, notifications, and information related to the Service.

4. Legal Basis for Processing

We process your personal data based on:

• Performance of a Contract: Providing the Service as per our Terms of Service.
• Consent: By using our Service, you consent to the processing of your personal data as described in this Privacy Policy.

5. International Data Transfers

Your personal data, including CV content, may be transferred to and processed in countries outside of the EEA, specifically the United States, where our third-party service provider, OpenAI, is located.

Safeguards

We ensure that appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs): We have entered into SCCs with OpenAI to ensure your data is protected according to EU standards.

6. Data Sharing and Disclosure

We may share your personal data with:

• OpenAI: For the sole purpose of analyzing your CV using AI technologies.
• Service Providers: Such as hosting services (Digital Ocean) and analytics providers (Google Analytics).

We do not sell or rent your personal data to third parties for marketing purposes.

7. Data Retention

• Retention Period: We retain your personal data indefinitely unless you request its deletion.
• Data Deletion: You may request the deletion of your personal data by contacting us at [email protected].

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing.
• Data Portability: Receive your personal data in a structured, commonly used format.
• Objection: Object to the processing of your personal data.

To exercise any of these rights, please contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data encryption in transit using SSL.
• Secure Servers: Hosting on secure servers provided by reputable providers.

10. Cookies and Tracking Technologies

We use cookies to:

• Authenticate Users: Manage user sessions.
• Enhance Security: Protect user accounts.

Managing Cookies

Cookies are essential for the functioning of the Service. If you disable cookies, certain features may not work correctly.

11. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by email. Continued use of the Service after such changes will constitute your consent to the changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Riseness Technologies Ltd
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ
Email: [email protected]

14. Data Breach Procedures

In the event of a data breach, we will:

• Notify affected users via email within 72 hours.
• Take necessary steps to mitigate the breach and prevent future occurrences.

15. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

16. Compliance with Laws

We comply with the GDPR and other applicable data protection laws. While we currently do not have a Data Protection Officer (DPO), we are committed to safeguarding your personal data.